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• Monday, April 23rd, 2012
We usually are able evaluate your project by using the info you provide and satellite imagery. (see next FAQ #5 for details) Once we receive a query from you, we acknowledge the receipt. If there are questions or options you will be contacted. Using this information we are usually able to determine the suitability of Sails for your project and provide Sail plans and a Proposal. This free method is provided for your evaluation and allows you to determine whether you would like to continue based on design and cost criteria. There is no charge for the service. It’s free and there are no strings attached. However, if you would rather start with an on-site visit a $200 consultation fee is charged. This is waived or returned once the project is approved. In all cases, before a Contract is signed, an on site visit is scheduled to verify the actual conditions and dimensions. Once a contract is signed, we procure and install anchor hardware and posts as necessary and then take precise measurements. After the measurements are taken, the Sails are ordered, fabricated and, via air, drop shipped to us from Shade Sails, LLC’s exclusive Mfg plant in New Zealand. Within 2-3 weeks we complete the installation of your Sails.
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